There is extensive variance across PI metrics, from type (financial, operational, performance) to KPIs by PI program. Whether your PI is centralized or not, health plans benefit from consistent approaches to program KPIs. In this webinar, Monique Pierce, Head of Payment Solutions for Cohere Health, and co-lead of the Industry Benchmarking Workgroup, will discuss the value of different KPIs, reporting strategies, and industry standards - enabling attendees to understand best practices to measure, monitor, and report PI metrics.
Take away knowledge on:
- Understand how to build metrics to monitor and measure workflow inventory, productivity, quality, TAT, savings and costs.
- Learn the value of different reporting strategies specific to each audience with varying levels of detail.
- Understand the value of different KPIs, and why Savings PMPM is the focus for the benchmarking initiative.
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Monique Pierce
Natalie Clayton
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Thursday, July 24, 2025 - 1:00pm
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